Image shows a person sitting at a laptop computer and working on a website design.
Growth
Growth
How to get the most out of your content strategy

These digital tools will help you maximise the impact of your content marketing strategies.

Image shows Podiatrist examining patient’s feet
Success Stories
Success Stories
The big budget win for small and medium businesses

Australian small and medium businesses (SMBs) have achieved some valuable gains in the 2017 Federal Budget, as the Government aims to stimulate the economy, improve cash flow a...

The image shows bundles of server cables and a service person in the background.
Tech Solutions
Tech Solutions

10 questions to ask your tech provider

The rise of on-tap technology services that resemble water and electricity has given rise to a perception that choosing a provider is easy.

Image shows ADMA CEO Jodie Sangster sitting in front of a sign that says ‘Creativity’.
Business IQ
Business IQ
Would you trust your business with your data?

ADMA CEO Jodie Sangster argues that how you handle your customer data – even if it’s legally correct and technically safe – can still create headaches for your business.

Image shows Karinda and Justin Gill from Abode New Homes talking over a tablet with an employee.
Tech Solutions
Tech Solutions
Out of the ashes: Why one business moved its data to the cloud

In this Q&A with Abode New Homes founders Justin and Karinda Gill, they explain how a near-miss with a fire six years ago prompted them to become more innovative with technolog...

Image shows a woman working at her computer checking her voicemails on her smartphone.
Tech Solutions
Tech Solutions
After the beep: Managing your voicemails better

Over the last half-decade or so you may have read a lot of tales touting the decline of voicemail.

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Rufus and Coco

Anneke van den Broeke from Rufus and Coco shares the story behind Australia's most awarded pet care brand.

Tech Solutions

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The image shows bundles of server cables and a service person in the background.
Tech Solutions
Tech Solutions

10 questions to ask your tech provider

The rise of on-tap technology services that resemble water and electricity has given rise to a perception that choosing a provider is easy.

Image shows a woman working at her computer checking her voicemails on her smartphone.
Tech Solutions
Tech Solutions
After the beep: Managing your voicemails better

Over the last half-decade or so you may have read a lot of tales touting the decline of voicemail.

Image shows a woman working from home on a laptop computer.
Tech Solutions
Tech Solutions
Setting up shop: Technology tools to run your new business

Simplify the set-up process of your new business or office with these helpful tips.

man monitoring server
Tech Solutions
Tech Solutions
Securing your cloud: 5 essential steps

Whenever your business needs to share or store information online, you must check the security of each component before you start moving data.

Construction man on tablet
Tech Solutions
Tech Solutions
Hard Yakka: Choosing a mobile device tough enough for the job

Today’s tradies need to dedicate a slot in their tool belts for what is becoming their most important tool – their mobile or tablet.

Image shows a person sitting at a laptop computer and working on a website design.
Growth
Growth
How to get the most out of your content strategy

These digital tools will help you maximise the impact of your content marketing strategies.

Charitable endeavours a win-win
Growth
Growth
Charitable endeavours a win-win

As these case studies prove, when small businesses engage in charitable activities, the rewards can be far-reaching.

Image shows cards on a table depicting business growth in an office environment.
Growth
Growth
Scale your business without the growing pains

Growing from small to medium in business can be more complex, difficult and confusing than when you first established it. So where do you devote your energy?

Man using mobile phone
Growth
Growth
From medium to enterprise: How tech can help your business scale

Technology tools that serve big business are ideal for rapidly-growing organisations that want to scale without enduring costly rebuilds and capacity gaps.

A customer using a credit card on a tablet in a store.
Growth
Growth
Beyond cards and cash: The new world of customer payments

New embeddable technologies and connectivity has enabled everything from contactless payments to using PayPal to buy a T-shirt or coffee. But without buying and deploying a new...

Productivity

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Image shows two women in a pottery store using smartphones.
Productivity
Productivity
Time is money: Productivity hacks for everyone

Time is money, and here are some great ways to squeeze more value from the working day.

Image showing couple working together in a small business.
Productivity
Productivity
Eat, sleep, work, love: How couples can stay in business – and love – together

It’s easy to always be connected to your business if you have the right technology, but what about family? Stuart Ridley caught up with two businesses run by couples that are l...

Image comparing workers in a traditional office setting and an employee working remotely from his home.
Productivity
Productivity
The Smarter debate: Does telecommuting and remote working mean the end of the office?

Is bringing your employees together in an office redundant when we can work from just about anywhere, or is there still a place for the traditional office structure in the mode...

people on a couch sharing files
Productivity
Productivity
Work less and earn more with the help of smarter file sharing

Forget the theory, here’s how file-sharing and storage services help make businesses more productive in real life.

group on laptops man on phone
Productivity
Productivity

The Smarter debate: Paperless or paper less?

Can your office really go completely paperless, or should you just be aiming to use less paper? Two Smarter writers tackle the great paperless debate.

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Business IQ

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Diagram of Virtual Private Network
Business IQ
Business IQ

What is a VPN and do I need one?

If the high-profile cyber-attacks on the likes of Target and Sony teach us anything, it’s that every business, regardless of size, needs to take its security more seriously.

Man with his head in a cloud
Business IQ
Business IQ
Why your business needs an IT service delivery model

Each month, Cross Words invites a business brain or digital doyen to step onto the Smarter Business Ideas soapbox and share the big hot button topic or issue that has them all...

Tennis superstar Andre Agassi
Business IQ
Business IQ
Andre Agassi on business: Know your competition

Whether on centre court or in the boardroom, success or failure often relies on just how much you have studied and analysed your competition. No-one knows this better than Andr...

Woman writing on board
Business IQ
Business IQ
Cloud busting: Business continuity myths debunked

We’ve all lost data. And it hurts. Even worse is having to explain the loss to the other people affected– your team, your business partners and your customers.

Business meeting around a table
Business IQ
Business IQ
How to test your business continuity strategy

Not everyone tests that plan before they have to use it. Instead, they find out the hard way that their contingency plans don’t work.

More News

Image showing couple working together in a small business.
Productivity
Productivity
Eat, sleep, work, love: How couples can stay in business – and love – together

It’s easy to always be connected to your business if you have the right technology, but what about family? Stuart Ridley caught up with two businesses run by couples that are l...

Image shows IoT start-up SkyGrid co-founder Luke Taylor surrounded by computer parts, virtual reality goggles and power cords.
Success Stories
Success Stories
Sky-high business tracking

Michela Ledwidge and Stuart Ridley meet an Internet of Things startup that wants to make it easier and more affordable for businesses to monitor their assets in thousands of lo...

Image shows man slumped over desk looking at paperwork and a laptop computer
Trends
In the Loop: Small businesses struggling with IT

The increasing complexity of IT systems has been outed as the biggest challenge for Australian small businesses in 2017.

Image is of a man in a workshop doing business on a laptop computer.
Trends
The rise of the microbusiness

The microbusiness boom is a 21st-century phenomenon. These days, thanks to the power and accessibility of technology, almost anyone can start up a business – and a huge number ...

Image shows two women in a pottery store using smartphones.
Productivity
Productivity
Time is money: Productivity hacks for everyone

Time is money, and here are some great ways to squeeze more value from the working day.

Image shows a woman working from home on a laptop computer.
Tech Solutions
Tech Solutions
Setting up shop: Technology tools to run your new business

Simplify the set-up process of your new business or office with these helpful tips.